An Overview > The series of switches is a set of powerful digital communication systems for voice calls developed by Yanwei Company based on many years of R&D experience, combined with a number of national patented technologies and advanced integrated circuits, and military-grade processing chip patch technology. , an enterprise-level call center with a very high cost performance, is the management system of choice for service industries such as small and medium-sized enterprises, sales companies, intermediaries, etc.
>Two main functions
> Computer operator voice recording can record voice files to the switch through the recording line. The effect is very clear.
> The call queuing function is used to combine dense Telephone calls are evenly distributed among multiple extensions to shorten the waiting time of calls, so that each extension can get an average and reasonable opportunity to answer calls
>Account roaming (that is, the personal password can give each employee an account password , employees use their account and password to make calls
> Secondary caller ID when the outside line calls the switchboard or extension, and then transferred to other extensions, there is also caller ID, and the internal line and internal line also have caller ID
> Computer incoming call pop-up When an outside party calls, the computer can automatically pop up customer information
>It is also compatible with digit extension numbers. Customers can modify different departments into extension numbers with different digits according to their own needs
>One second per period Self-recording computer operator in one second, three-stage built-in
>The extension password lock can set the extension to dial the password and use the outside line to prevent others from using the phone beyond their authority
>Three outgoing codes such as the switch are entered For external lines of different operators or lines with long-distance calls, use different outgoing codes to conveniently and quickly use designated external lines
>Automatic dialing Built-in dialer automatically dials out long-distance calls without dialing cumbersome access codes .
>Group shared abbreviation dialing binds a commonly used or relatively long outside call to a two-digit code. When making the call in the future, you only need to call the corresponding code to improve work efficiency.
>Automatic fax recognition When the computer is on duty, if there is a fax signal from the outside line, the system will automatically transfer the fax to the preset fax extension.
>Callback in case of busy When the extension dials the outside line and the line is busy, Just hang up, and the phone will automatically ring and call back when the other party is idle, improving work efficiency
>Busy transfer When an outside call comes to an extension and is busy, it can be transferred to the designated extension
>General One-touch calling is more suitable for hotels. When calling the main station from an extension or a room, you only need to dial one digit.
The time will be No. 2, No. 3, No. 4
> Outside line and extension group, independent accounting of call charges
> Delay and reverse polarity billing
> Large-capacity call record storage, can be separated from the computer< br/> > Built-in clock, can be on duty day and night
> Built-in high-fidelity real-person singing waiting music
> External music and broadcast interface
> Extension monitoring function,
> Complimentary computer billing management software
> Remote programming settings, simple and convenient maintenance
> Hot swapping, board replacement or capacity expansion can be completed in a few seconds
> Multi-level outbound call restrictions for extensions
> Extension call time limit
> Leader or boss’s secretary call filtering
> Call pickup and dialing, group pickup
> Redialing possible
>Super lightning protection and anti-interference Performance
Consultation hotline
Lidaxin TK832 (1A) Group Telephone